ExplanationThe course explains basic communication theory as it applies to real life scenarios.
Features & BenefitsCommunication is essential to every aspect of human interaction. Some people are gifted with the ability to communicate with everyone; most of us are not and need some tools to improve our communication skills. Work places that have effective communication are great places to work. Build and enhance your communication skills by learning active listening, giving and receiving criticism, dealing with different personality types, and nonverbal communication. Learn to identify personal barriers to effective communication and develop strategies to overcome them.
This program will feature information on:
- Importance of effective communication
- Barriers to communication
- Giving and receiving constructive feedback
- Getting along with different personality types
- Communicating through conflict
- Effective listening
- Non-verbal communication
- Verbal communication
- Everyday communication habits for workplace harmony
The benefits of this program are:
- Increasing productivity
- Less conflict
- Happier employees
- Friendlier work environment