Objective
Participants will learn supervisor skills for mentoring employees in an effort to help the employee succeed.
Explanation
Supervising other people requires special skills. Knowing how to communicate effectively, keeping lines of communication open, encouraging others, and implementing positive discipline are all part of the skill set. This interactive program will help you to build or improve your supervisory skills.
Features & Benefits
This program will feature the following topics:
- Supervising others
- Communications
- Learning styles
- Effective teaching methods
- Expectations
- Relationships
- Acculturation
The benefits of this program are:
- Longer retention of employees
- Less stress for managers and employees
- Happier employees
- Clearer communications
- Friendlier work environment
- More productive and focused employees
- Save time and money
Program outline:
Sessions are every two to four weeks. Coaching session of 20 minutes follows one week after each session.
Day 1: full-day
- Introduction to managing and supervising
- Your leadership style
- Optimizing your time
Day 2: half-day
- Know your people
- Maximize their talents
- Understanding self and others
Day 3: half-day
- Clear communications
- Effective listening
- Clear goals
Day 4: half-day
- Real problems and scenarios
- Reduce your stress
- Creativity and innovation
Endorsements:
Good insight into how to create a safe work environment to promote effective communication, and openness for a better more productive workplace.
- Steve Saunders, Operations Manager, Noveon, Inc.Insightful way to approach the business world with very simple and obtainable ideas.
- Tim Harris, President, Key Builders Construction, Inc.
Objectives:
To build a highly functioning team by understanding the key characteristics of an effective team and the individuals that compose the team.
Explanation:
There is nothing more exciting than being part of a well-functioning team. This interactive, hands-on program is about understanding what a team is and how a team develops. Engaging in the activities and discussions, participants will learn and appreciate the importance of being a team member, what it takes to be part of a team that functions well, and how to build a highly effective team.
Features & Benefits
This program will feature:
- Team-building activities
- Understanding key terms
- Clarifying goals
- Insights into your teammates
- Features of effective communication
- Building trust
- Characteristics of an effective team
The benefits include:
- Clarification of goals
- Stronger communications
- Greater trust
- Enhanced camaraderie
- Higher productivity
Program outline:
Sessions are two to four weeks apart.
Day 1: full day
- Introduction to team building
- Understanding self and others
- DiSC profile
Day 2: half day
- Team building
- Effective communications
- Learning styles inventory
- Setting the environment
Day 3: half day
- Team problem solving
- Creativity and innovation
- Foursight assessment
Endorsements:
So many good tools to take back with me. Loved the “action” of the seminar. I’ve never been to anything like this!
- Mary Chambers, Citizens First National BankDespite the fact that we are a veteran team that functions smoothly, it is good to articulate components of effective teams in order to grow & strengthen.
- Dr. Tom Rooney, Illinois Valley Oral & Maxillofacial SurgeonsClearly explained importance and benefits of teamwork. Format was adapted to reach broad audience & encourage involvement of all participants.
- Bruce McVety, Unit Leader, U of I ExtensionThis was a great opportunity to team build. It was fun and reaffirming.
- Steve Christopherson, Regional President, U.S. Bank
Objective:
Participants will learn creativity and innovation techniques that can be used in everyday business activities.
Explanation:
Creativity and innovation are a must in the work place. Though being creative seems magical, anyone can learn the tools to enhance their creativity. Participants will be introduced to powerful techniques that will open up doors of possibilities. These techniques are part of a comprehensive process. This creativity process can be applied to solve problems or to direct innovation.
In the workshop, participants will have an opportunity to learn the process by applying it to their real world issues. Most people do not live or innovate in a void and team creativity is explored using the FourSight assessment. We will also discuss the critical factors that comprise an innovative environment, so that participants can bring this back to their workplaces and make them fountains of creativity.
Features & Benefits
This seminar will feature:
- The creativity process for generating product
- Effective brainstorming guidelines and techniques
- LCOb idea evaluation tool
- How to voice concerns effectively
- How to use questioning techniques that invite solutions
The benefits of this seminar:
- Process for innovation
- More and better ideas
- More openness to new ideas
- Clearer communications
- Solving problems easier and faster
- More fun and stronger teams
- Save time and money
Program outline:
Sessions are two to four weeks apart.
Day 1: full day
- Introduction to creativity and innovation
- Learn the creativity process
- Who am I working with – DiSC profile
Day 2: half day
- Setting the environment
- Team problem solving
- Foursight assessment
Day 3: half day
- Innovation and adaptation
- Effective communications
- Learning styles inventory
- Review creativity process
Endorsements:
“What seemed like difficult problems seem to have much simpler solutions than I realized.”
- Libby Verkuilen, Sun Foundation“Yona is very knowledgeable and keeps the information simple and to the point.”
- Shannon Taylor, CEFCU“Mind Expanding – fun approach. I can’t wait to apply this stuff!”
- Andre Paraskevas, Development Coordinator, IADT Toronto
Objective
The course explains basic communication theory as it applies to real life scenarios.
Explanation
Communication is essential to every aspect of human interaction. Some people are gifted with the ability to communicate with everyone; most of us are not and need some tools to improve our communication skills. Work places that have effective communication are great places to work. Build and enhance your communication skills by learning active listening, giving and receiving criticism, dealing with different personality types, and nonverbal communication. Learn to identify personal barriers to effective communication and develop strategies to overcome them.
Features & Benefits
This program will feature information on:
- Importance of effective communication
- Barriers to communication
- Giving and receiving constructive feedback
- Getting along with different personality types
- Communicating through conflict
- Effective listening
- Non-verbal communication
- Verbal communication
- Everyday communication habits for workplace harmony
The benefits of this program are:
- Increasing productivity
- Less conflict
- Happier employees
- Friendlier work environment
Endorsements
I am walking away from this workshop today a more intelligent person, a better person, and a better communicator.
- Rachel Zemanek, Dental Assistant, Dr. Mark Henry’s OfficeI think your presentations/workshops are a neat, open-minded approach to communication.
- Keri Claggett, Professional Relations Coordinator, Dr. Mark Henry’s Office
Objective
Participants will learn techniques for creating and implementing effective and positive change.
Explanation
Making change is difficult for most of us. However, there are tools and techniques that can aid in transforming ourselves and our environment into a more desirable situation. By understanding the components of change, participants are able to choose a reasonable goal and work to achieve it.
This workshop will help participants identify what change is desired and then teach tools and techniques for making that change by walking them through the step by step process.
Features & Benefits
This seminar will feature:
- How to recognize change
- How to evaluate change
- What are the components of change
- A process for making change
- Aids to implementing change
The benefits of this seminar:
- More flexibility
- Less stress, more happiness
- Keep up with industry and organizational changes
- Self actualization
- Save time and money
Endorsements
Easy to understand, very patient and a great speaker.
- Pavel Talalaev, Senior Vice President, buFusion.net
Objective
Provide participants with better understanding of why conflicts arise and tools for minimizing and resolving conflict.
Explanation
No matter how positive your work or home environment, problems inevitably arise. Solving conflicts is important, but how conflicts are resolved is even more critical. Participants will gain a deeper understanding of the issues surrounding conflict and will leave the session with effective tools for resolving disputes.
Features & Benefits
This program will feature how to have:
- Less stress
- Better interpersonal dynamics
- More patience
- Happier workplace
- Stronger teams
The benefits of this program are:
- Staff works together more effectively
- Better relations
- Happier employees
- More time on task
- Happier customers
Top of Seminars
Objective
Provide participants with better understanding of why conflicts arise and tools for minimizing and resolving conflict.
Explanation
No matter how positive your work or home environment, problems inevitably arise. Solving conflicts is important, but how conflicts are resolved is even more critical. Participants will gain a deeper understanding of the issues surrounding conflict and will leave the session with effective tools for resolving disputes.
Features & Benefits
This program will feature how to have:
- Less stress
- Better interpersonal dynamics
- More patience
- Happier workplace
- Stronger teams
The benefits of this program are:
- Staff works together more effectively
- Better relations
- Happier employees
- More time on task
- Happier customers
Objective
Participants will learn how time and productivity interact and useful techniques to improve output.
Explanation
There is never enough time to do everything, but there is enough time to do what is important. This workshop will teach methods and techniques to help you get the time monkey off your back at work and at home. We will focus on clarifying goals and responsibilities, creating schedules, organizing techniques, prioritizing, reviewing what we want to do versus have to do, and why innovating, automating and eliminating are critical.
Features & Benefits
This seminar will feature:
- Goals and responsibilities
- Scheduling
- Organizing
- Want to vs. have to do
- How to maximize your time
- Innovating, automating and eliminating
- Urgency and importance
The benefits of this seminar:
- More delegation of responsibility
- Clearer prioritizing
- Less stress
- Happier staff
- Higher production
- Save time and money
Endorsements
Take this course if you want to learn how to make better use of your time.
- Sue Colby, HR Administrative Assistant, LCNThis course was very helpful in teaching me how to pay attention to my time. The instructor was very good at keeping it interesting.
- Sue Yusko, Administrative Assistant, US Foodservice
Objectives
To assist Educators, by providing intervention strategies for students with Learning Disabilities specifically Dyslexia.
Explanation
This seminar will focus on reviewing specific interventions that will help students with Dyslexia to succeed in the school environment and can be implemented immediately. We will also define the characteristics of Dyslexia, the processing deficits, the educational implications, and assist teachers in understanding the specific learning needs of students identified as dyslexic. Participants will experience a brief look at what it is like to be dyslexic.
Features and Benefits
This seminar will feature:
- Intervention techniques
- Definition of Dyslexia
- Understanding key problems
- Available resources
The benefits of attending this seminar:
- More tools for intervention
- Experience how Dyslexics feel
- Deeper understanding of Dyslexia
- Techniques for teaching
Objective
Participants will learn underlying concepts about human nature and techniques to provide better customer service.
Explanation
Many companies offer similar products or services at comparable prices, so what differentiates you from your competition? Businesses flourishing in today’s competitive economy train their personnel to provide excellent customer service. From professional phone presence to pertinent suggestions, customers want you to go the extra mile and this seminar will show you how.
Features & Benefits
This program will feature:
- Active Listening
- Patience
- Knowledge
- Problem Solving
- Attitude
- Exceeding Expectations
- Teams
The benefits of this program:
- Staff works together to meet customer needs
- Better relations between departments
- Happier customers
- Repeat customers
- Increased revenue
Program outline:
Sessions are two to four weeks apart.
Day 1: half day
- Customer service basics
- patients, active listening, knowledge, attitude, problem solving, exceeding expectations, teams
Day 2: half day
- Team building
- Clarifying goals
- Understanding individuals
- Clear communication
- Build trust
- Competent leadership
Day 3: half day
Day 4: half day
- Communication skills
- Active listening
- Improving
- Information processing or Disc
- Dealing with conflict
- Real situations
- Role play
Endorsements
Very enjoyable and enlightening.
- Jennifer Lafferty, A.V.P., LaSalle National BankWhat a great instructor – personality plus. A great kick in the butt to get motivated again with positive attitudes.
- Kris Lidgard, MOA
Objective
Participants will learn techniques for improving management skills, understanding and communicating effectively, and increasing employee satisfaction and retention.
Explanation
When managers have difficulties with employees, it’s usually because some skills haven’t been properly developed – truth is, when it comes to supervising others, there is a great deal to learn.
This seminar on Skillful Management will help you:
When you employ these skills, you help yourself and your employees become more productive…improve communications and reduce stress…and create a stronger work environment that encourages involvement and increases retention.
People learn best when they are engaged and involved. In this workshop, you will be engaged in activities that will lead to “aha” insights and involved in one-on-one, small group and large group discussions.
Whether you are a new or experienced manager, this interactive program will help you move from concerns to competency, and show you valuable skills you can put into action right way.
Features & Benefits
This program will feature:
- Leadership styles
- Appreciating individual differences
- Uncovering talent
- Effective communications
- Leadership models
- Building a safe and trusting environment
- Supporting new ideas
- Positive discipline
- Goal setting
The benefits of this program:
- Longer retention of employees
- Managers and employees have less stress
- Clearer communications
- Friendlier work environment
- People are more productive and focused
- Save time and money
Endorsements
Good insight into how to create a safe work environment to promote effective communication, and openness for a better more productive workplace.
- Steve Saunders, Operations Manager, Noveon, Inc.Insightful way to approach the business world with very simple and obtainable ideas.
- Tim Harris, President, Key Builders Construction, Inc.Yona was very practical and active in his presentation. He created an open and welcome environment for discussion.
- Stacy Davis, Mortgage Loan Officer, CEFCUClear and calmly engaging. Confident and knowledgeable.
- Alan Dachman
Objective
Participants
will learn underlying concepts about improvisation and how this powerful
and learnable tool can help them to improve their everyday
communications.
Explanation
Improvisation
is an effective communication tool that can help you come up with instant
ideas in a meeting, be more at ease in social situations, and ad-lib
during a presentation. What most people are not aware of is that
there are specific tools and methods for improvisation that can be
taught and learned. Participants in this session will learn some of
these methods and have a chance to practice them.
Features & Benefits
This program will feature:
- Learning improvisation techniques
- Understanding underlying improvisation tools
- Fun with improvisation games
- Techniques for thinking “faster” on your feet
The benefits of this program:
- Increased ability to sell ideas
- Greater comfort speaking with others
- Clearer communications
- More fun with conversation
- Ease with others
Endorsements:
I enjoyed today’s workshop. It helped me be more confident and flexible in a sudden situation.
- Tracy Denning, CEFCUThis workshop was a great time to loosen up with co-workers and learn about thinking on my feet.
- Andrea Meyers, TDP, CEFCU
Objective
Participants
will leave with a clearer understanding of how to improve their communications
by knowing their own learning style, how to identify others learning
styles and interact more effectively with different learning styles.
Explanation
Why is it that an explanation to one person is understood completely
while the same explanation to someone else leaves them slack jawed?
We all learn and process information in different ways – auditory,
visual, tactile and kinesthetic. Come learn how to identify those
styles in yourself and others and how to communicate more effectively
with less effort.
Overview
Participants
will experience fun in the outdoors while engaging in team building
activities. This day is designed to foster deeper understanding of
self and others while building a team community.
Explanation
By
now, many businesses have recognized that the old vision of businesses
succeeding through the accomplishments of individuals is inadequate
for today’s world. Increased competition, especially
in the service sector, requires people to work together to achieve
at higher levels. This often means that employees who would
formerly have been expected to work alone with clear individual expectations
now must work as part of a team with larger, group goals.
Unfortunately, simply assigning people to work together does not create well-functioning teams. Many people have never been taught how to work as part of group, with individual responsibilities working towards group goals. With proper training, however, people can learn how to work effectively and with satisfaction as part of a group.
Team-building activities have become an important part of businesses and organizations that truly wish to create functional, effective groups. While these activities can take place anywhere, outdoor team-building programs provide a wide variety of fun and involving options. This program provides a series of activities designed to teach by doing. Small teams compete in a variety of challenges both physical and mental. In completing the various activities, each team member will have a chance to showcase their individual skills and abilities, while each group will also be able to showcase their accomplishments.
Features & Benefits
This program will feature:
- Clear ground rules
- Understanding the value of encouragement
- Building a safe and trusting environment
- Supporting new ideas
- Goal setting
- Community building
The benefits of this program:
- Appreciating individual differences
- Uncovering talent
- Stronger relationship connections
- Happier employees
- Greater job satisfaction
- Longer retention of employees
- Decreased conflict and reduced stress
- Friendlier work environment
- People are more productive and focused
- Save time and money
Endorsements
This was a great opportunity to get out of the normal office setting and get to know our team even better. The instructors lead with purpose and gave the right amount of direction.
- Andrea Meyers, TDP, CEFCUThis was a very full, fun day. Yona did a great job tying it all back to the workplace.
- Lori MacDonald, University of CEFCU Manager, CEFCUThis workshop promoted an atmosphere of openness and trust among each other and a willingness to see everyone succeed.
- Stacy Davis, TDP, CEFCUI enjoyed this workshop immensely. It was fun and taught me a great deal about myself.
- Kerstin McGowan, Cask Operations Manager, CEFCUVery well thought out challenges. Each game /event needed a different strategy.
- Shannon Taylor, TDP, CEFCU
Objective
Participants will learn creative problem solving techniques that can be used in everyday business activities.
Explanation
Creative Problem Solving is a series of tools that are used for generating and evaluating ideas with the goal of coming up with a working solution. The two main tools covered in this workshop are divergent thinking and convergent thinking.
It is unfortunate, but in our society we tend to view new ideas and change with skepticism and seldom give those ideas a chance. These tools are designed to create an environment that will welcome new ideas and evaluate their merits.
Features & Benefits
This seminar will feature:
The benefits of this seminar:
Endorsements
Great hands on workshop that allows you to experience these models in a great way.
- Jason Anderson, TDP-VPK, CEFCUYona is very knowledgeable and keeps the information simple and to the point.
- Shannon Taylor, TDP, CEFCU
Overview
In the work world, our skills at interacting with others impact our success and the ultimate achievement of the company. People and teams create road blocks and obstacles where none exist.
This program gives teams the ability to explore work dynamics in a non-confrontational way. Profound insights here can be taken back and applied immediately to office situations.
What is Hollow-Squares?
Hollow-Squares is a team building program. The entire group is charged with completing a task with small groups having major responsibility for their part of the project.
How does it work?
The participants are divided up into different departments. Each department has a different responsibility. The ability of the group to work together and communicate effectively will dictate their success.
Mock project parts:
Teams: Operation team, planning team, implementing team, and observers
Implementation: Instruction phase, planning phases, and assembly time
Group size: about 10
Time required:
About 3 hours including the activity and debriefing the activity.
Insight:
Key insights from debriefing this project create ‘Ahas.’ Teams that have participated in this program will work better on future group projects. Particular importance is placed on communication, delegation and empowerment.
Objective
To assist an organization in developing long-term goals and creating a strategic plan to accomplish these goals.
Explanation
Long-range planning is central to good management and good leadership. In this seminar, the board of directors, administrators and other appropriate persons will meet to develop organizational goals and an action plan. The group will be engage in a series of activities designed to create a framework of goals for the future which will create a plan for accomplishing the goals.
Features & Benefits
This seminar will feature:
The benefits of this seminar:
Endorsements
Very enlightening and motivating, i.e. a focus/goal
- Veronica Neubauer, Volunteer, AALC/Stork SupportIt was not what I expected. I thought we would sit, you would talk.
- June Russel, Director, Secretary, AALC/Stork Support
Objective
To help new young adult and student leaders better understand the realities of leadership.
Target Audience
The target audience for this workshop is College students, High School students and other young adults heading into new leadership positions.
Explanation
Growing up is a reality check. The transition from home, high school, or college into adult life is fraught with new challenges and responsibilities. Many young adults eventually find that they have flawed assumptions about the way the world works.
This workshop grooms young people to become better organizational leaders by helping them understand the realities and dynamics of the world in which they live and work.
Young people volunteer to lead because they want to make a difference. But leading takes more than just good intentions – it takes the ability to deal with change and reality.
Time Frame: 1 - 2 hours
Features & Benefits
This program will feature:
The benefits include: